Thursday, 16 May 2013

Why have the buses been diverted away from Delhi Airport??

Status as on 16 May 2013
Registration Number:MOCAV/E/2013/00335
Name Of Complainant:Veeresh Malik
Date of Receipt:16 May 2013
Received by:Ministry of Civil Aviation
Officer name:Shri G Asok Kumar
Officer Designation:Joint Secretary & PGO
Contact Address:R. No.268, 2rd Floor,B-Block,
Rajiv Gandhi Bhawan,
Safdarjung Airport, New Delhi110003
Contact Number:24617692
Grievance Description:It has been observed that bus routes like 727 and other DTC bus routes which used to go right past the domestic and international airport terminals are now diverted to operate far away from the airport terminals. This defeats the very purpose of public transport and larger benefits for society as whole and the rights of the common man in particular. Kindly ensure that public bus services to and from the airport are restored and an enquiry done on who was responsible for diverting these buses away in the first case.

and here is the response I received from MoCA . . .

16 May 2013
Details:This matter does not pertain to this ministry. The matter may be taken up with Ministry of DTC.

Tuesday, 14 May 2013

Govertnment of National Capital Territory of Delhi / Pedestrian crossings at bus stops

Status as on 14 May 2013
Registration Number:GNCTD/E/2013/01061
Name Of Complainant:Veeresh Malik
Date of Receipt:14 May 2013
Received by:Government of NCT of Delhi
Officer name:Shri Pankaj Joshi
Officer Designation:Deputy Director
Contact Address:Administrative Reforms Department
Govt. of NCT Delhi
7th Level, C-Wing, Delhi Secretariat, New Delhi110113
Contact Number:23392620
Grievance Description:Bus users and pedestrians and others in Delhi have to face terrible conditions when they get on the road as pedestrians, which are extremely dangerous and life-threatening, and also end up causing a lot of chaos. Please look into this. One solution would be to provide pedestrian crossings at EVERY bus-stop with on-demand traffic lights for pedestrians. This needs to be done on an urgent basis and it is requested that this be implemented as soon as possible.

Ministry of Labour and Employment / EPFO / Unhelpful

Status as on 14 May 2013
Registration Number:MOLBR/E/2012/01183
Name Of Complainant:Veeresh Malik
Date of Receipt:13 Dec 2012
Received by:Ministry of Labour and Employment
Forwarded to:EPFO, Regional Office, Delhi (North)
Officer name:Sh. A.K.Gupta
Officer Designation:Regional P.F. Commissioner I
Contact Address:Bhavishya Nidhi Bhawan,
28, Wazirpur Industrial Area
Contact Number:01127376772
Grievance Description:Greetings and Jai Hind. Please refer to your Ministry letter F . N o . Z - I O I / O I S S - I I I ( P G ), Government of lndia Ministry of Labour and Employment (Public Grievance Cell) Shram Shakti Bhawan, Rafi Marg, New Delhi, dated : 29.10.2012 Please also refer to EPFO circular on the same subject In this context I would like to state that the EPFO's own Grievance Redressal platform is totally unhelpful and to the extent that it forces EPFO claimants and subscribers to go with a begging bowl to the relevant office of the EPFO. These are the defects I observe:- +There is no response or way to check status for 30 days on the online platform offered by EPFO. + Time for meeting senior officers of the EPFO is not provided, we are just pushed away from the PRO. + Rejections are done on whimsical grounds and status of despatch of rejection letters is not shown. + Most of all, it appears that EPFO has scant respect for your circular quoted above. My own settlement case is now pending for the 51st day because I refuse to go begging for it. But the larger issue is that the EPFO has no grievance mechanism of any value for citizens. Most of whom are retired people seeking nothing but their own money. This is causing a major loss of faith in money kept with the government, Please, do something, and have the grievance mechanism at the EPFO revived. As of now, it appears to be an exercise in futility.
Current Status:UNDER PROCESS
Date of Action:14 Jan 2013

Ministry of Health & Family Welfare / Chemist-Dispensary at AIIMSc

Status as on 14 May 2013
Registration Number:DHLTH/E/2013/00445
Name Of Complainant:Veeresh Malik
Date of Receipt:08 May 2013
Received by:Ministry of Health & Family Welfare
Forwarded to:Health and Family Welfare
Officer name:Sh. Amrit Lal
Officer Designation:Deputy Secretary
Contact Address:Room No. 414, D-Wing, Nirman Bhawan, New Delhi-11
Contact Number:23062655
Grievance Description:The chemist shop at AIIMSc has no cover from weather and elements for dozens of people standing in line outside. On the other hand, a wonderful underground parking lot has been made at the same hospital. Please look into this issue, as even trying to complain to the Office of the Director of AIIMSc is impossible. Patients and their relatives or attendants must please be treated better, and provided shade as well as a system, place to sit while waiting for their turn.
Date of Action:08 May 2013

Ministry of Road Transport & Highways / Public Grievance / thermal prints

Status as on 14 May 2013
Registration Number:MORTH/E/2013/00284
Name Of Complainant:Veeresh Malik
Date of Receipt:10 May 2013
Received by:Ministry of Road Transport and Highways
Officer name:Shri Raghav Chandra
Officer Designation:Joint Secretary Admn.E&amp
Contact Address:Room No. 324,Parivahan Bhavan,
Sansad Marg
New Delhi110001
Contact Number:23719209
Grievance Description:Receipts for tolls, bus tickets and other taxes paid on highways and roads in India by using thermal printers are often printed on thermal paper, rendering them invisible and useless after a few days. This practice is discontinued in the rest of the civilised world, also because it is now known that this sort of heat sensitive paper and thermal printing is carcinogenic. It is requested that this practice be stopped immediately and receipts be printed on ordinary paper using safer inks or technologies.